FAQ

*What is the processing time on orders?  I usually try to ship 24-72 hours once an order is placed. I ship Monday-Friday.

*How long will it take to receive my order?  Most domestic orders will arrive within 5-7 business days. 

I cannot guarantee the shipping estimates. The actual delivery time will all depend on the postal service. Once the package is in the hands of the postal service, I no longer have control over how long until you will receive your order. 

I am not liable for any re-routes, delays or failed deliveries of your package. 

Please do not hesitate to contact me @simplylovecandle@yahoo.com if you have any questions or concerns about your order.

*Do you ship internationally?  Unfortunately, at this time i do not ship internationally, but i hope to do so in the future!

*What do I do if I have the incorrect address entered for my order?  If your order has already been placed, please contact me immediately! So, I can correct it before I ship your order!

* What wax blend do I use? The wax I use for my wax melts and candles is Para soy wax. Which is a combination of 52% Soy wax and 48% of Paraffin wax.